Shipping policy
Shipping Policy
Processing Time All orders are processed within 3-5 business days. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery We offer standard shipping (5-7 business days) on all domestic orders within the United States.
- Free standard shipping on all orders over $150
- Flat-rate shipping fees apply to orders under $150
Important Notice – CBD Products Seventh Hill CBD products are hemp-derived and compliant with federal law. However, some states have restrictions on CBD and THC products. By placing an order, you confirm that the purchase and receipt of our products is legal in your state. We reserve the right to cancel orders shipping to restricted jurisdictions.
Order Tracking Once your order ships, you'll receive an email with a tracking number. Please allow 24-48 hours for tracking information to update.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [shipping@seventhhillcbd.com]. We'll work with the carrier to resolve the issue as quickly as possible.
Address Accuracy Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.
